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Settling in Vancouver

A practical guide for Arabic-speaking newcomers to Vancouver — documents, healthcare, housing, work, language and emergencies, with links to the official source for each.

العربية

IDs & Documents

Your guide to obtaining official documents in Vancouver and British Columbia

Social Insurance Number (SIN)

9-digit number - same process across Canada

Source: Apply for SIN · Last verified 2025-12-01

BC Services Card

Photo ID and health card combined - apply at ICBC or Service BC

Source: BC Services Card · Last verified 2025-12-01

BC Driver's License

Issued by ICBC - may need translation of home country license

Source: ICBC Driver Licensing · Last verified 2025-12-01

Emergency numbers

Banking

Major Banks

RBC, TD, BMO, Scotiabank, CIBC plus Vancity credit union - all have newcomer programs

Source: Vancity Newcomers · Last verified 2025-12-01

Healthcare

Medical Services Plan (MSP)

3-month waiting period. Refugees eligible for Interim Federal Health Program (IFHP)

Source: Medical Services Plan · Last verified 2025-12-01

Emergency numbers

Housing

Newcomer Communities

Surrey, Burnaby, New Westminster, East Van - diverse communities with settlement services

Employment

Employment Programs

WorkBC centres offer free employment services - counselling, training, job matching

Source: WorkBC · Last verified 2025-12-01

Language Learning

Free Language Programs

ELSA and LINC for permanent residents. Mosaic and YWCA offer additional immigrant programs

Source: Mosaic BC · Last verified 2025-12-01

Emergency Services

Emergency Numbers

911 for police, ambulance, fire. BC Crisis Line for mental health. RCMP for non-emergency

Emergency numbers

Local organisations

Mosaic BC

Services: Settlement services · Language classes · Employment

604-254-9626

https://www.mosaicbc.org

Immigrant Services Society of BC

Services: LINC · Settlement · Employment

604-684-2561

https://issbc.org