How we collect, use, and protect your personal information.
We collect information you provide directly to us when you create an account, use our services, or contact us. This includes your name, email address, phone number, cultural background preferences, language preferences, and location data. We also automatically collect usage data, device information, and cookies when you interact with our platform. For marketplace transactions, we may collect payment information processed through our secure payment partners.
We use your personal information to provide and improve our services, personalize your experience based on your cultural background and settlement journey, process marketplace transactions, send you relevant notifications and updates, provide AI-powered settlement recommendations, and comply with legal obligations. We use aggregated, anonymized data for analytics and service improvement.
We do not sell your personal information to third parties. We may share your information with service providers who help us operate our platform (hosting, analytics, payment processing), other users when you choose to participate in community features, law enforcement when required by law, and in connection with a business transfer or merger. Marketplace interactions involve sharing limited profile information between buyers and sellers as necessary for transactions.
As a Canadian company, NeuroBazar Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information held by us, request correction of inaccurate information, withdraw consent for data processing, and file a complaint with the Office of the Privacy Commissioner of Canada. We obtain meaningful consent before collecting, using, or disclosing your personal information and limit collection to what is necessary for identified purposes.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your personal information, opt-out of the sale of personal information (we do not sell data), and non-discrimination for exercising your privacy rights. To exercise these rights, contact us at [email protected].
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes. Marketplace transaction records may be retained for up to 7 years for tax and compliance purposes.
We use essential cookies to keep you logged in and remember your preferences (language, theme, cultural settings). We use analytics cookies to understand how our platform is used and improve it. You can manage cookie preferences in your browser settings. We do not use tracking cookies for advertising purposes.
Budi is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].
Your information may be transferred to and processed in countries other than Canada, including the United States where our cloud infrastructure providers operate. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our platform and sending you an email notification. Your continued use of our services after the effective date of a revised policy constitutes your acceptance of the updated terms.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact our Privacy Officer at: [email protected] or write to NeuroBazar Inc., Ontario, Canada. You may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca if you have concerns about our privacy practices.